Seller Policy
Last updated: September 15, 2026
Seller Responsibilities
Sellers must provide accurate identity, business, payout, product, inventory, and fulfillment information and keep it current.
Listings
Listings must accurately describe products, condition, price, origin, images, and important limitations. Counterfeit, illegal, unsafe, infringing, deceptive, or prohibited goods are not allowed.
Moderation
Aphrike Mall may approve, reject, suspend, or remove listings and seller accounts to protect customers, comply with law, or enforce marketplace standards.
Orders and Fulfillment
Sellers must maintain inventory, fulfill paid orders promptly, provide valid tracking information, package products appropriately, and communicate material delays.
Fees and Payouts
Marketplace commission and payout terms are shown in seller settings or applicable agreements. Payouts may be held for compliance, disputes, refunds, negative balances, or suspected fraud.
Returns, Refunds, and Disputes
Sellers must cooperate with approved returns, payment disputes, investigations, transfer reversals, and refund allocations. Returned merchandise must be handled fairly and promptly.
Customer Information
Customer information may be used only to fulfill marketplace orders and provide authorized support. Sellers may not misuse, sell, or independently market with customer data without lawful permission.
Enforcement
Violations may result in listing removal, payout holds, account suspension, termination, recovery of losses, or referral to appropriate authorities.
Contact
Seller-policy questions may be submitted through the platform’s support and administrator channels.
Questions? Sign in and contact us through the Support Center.